6G • Core Network

ZSM

Zero-Touch Network and Service Management

An autonomous management and orchestration framework that enables 100% automated service delivery, fault recovery, and policy adaptation in 6G.

Technical Explanation

ETSI Zero-Touch Network and Service Management (ZSM) provides end-to-end automation for complex heterogeneous 6G topologies that incorporate terrestrial cells, LEO satellites, and distributed edge clouds. Using declarative service contracts and model-driven autonomous agents, ZSM executes continuous Monitor-Analyze-Plan-Execute (MAPE) loops. It automates onboarding, lifecycle operations, SLA assurance, and automated anomaly root-cause remediation without operator intervention.

Key Functions

  • End-to-end automated cross-domain service lifecycle management
  • Continuous closed-loop MAPE orchestration (Monitor, Analyze, Plan, Execute)
  • Automated SLA monitoring and proactive dynamic resource scaling
  • Root-cause AI anomaly detection and self-healing zero-touch recovery
  • Integration with intent-based interfaces for declarative infrastructure provisioning
Specifications
ETSI GS ZSM 002, 3GPP TS 28.530, ITU-R M.2160
Interfaces
ZSM-So (Service Orchestration)ZSM-MnS (Management Services)

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